Managed Services.
Cost savings, specialized expertise.

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Managed Services

What are Managed Services?

Managed services refer to the practice of outsourcing specific IT functions or services. In this model, Axacraft takes on full responsibility for the management and delivery of the product (or IT) services, typically under a contract or service-level agreement (SLA).

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Customers who choose Managed Services provide the brief and Axacraft delivers the completed product as well as support and monitoring.

A successful launch is just the beginning. Axacraft can take care of the monitoring and management of your digital products so you can focus on achieving your business goals.
Lifecyle support

Your idea. We deliver and manage end-to-end.

Axacraft provides a dedicated team to guide your digital product’s evolution. After launching the Minimum Viable Product, we work with you through continuous integration in the ongoing enhancement and update of the product. We make sure you’re following your product roadmap and steer your project to success.

Maintenance

Is it ever really done?  Leave the improvements to us.

We provide ongoing maintenance for incidents, bug fixes, minor enhancements, suggested platform improvements, and change requests. We also monitor feedback for native solutions, platforms, and connected products, and troubleshoot maintenance needs before problems arise.

Monitoring

Monitoring and optimization of systems

We provide end-to-end systems administration services, including user management, database optimization, network administration, and data storage, backup, and recovery. To ensure consistent communication and collaboration, clients are provided with custom help desk services and a dedicated project coordinator.

Benefits

Monitoring and optimization of systems

We provide end-to-end systems administration services, including user management, database optimization, network administration, and data storage, backup, and recovery. To ensure consistent communication and collaboration, clients are provided with custom help desk services and a dedicated project coordinator.

The benefits of Axacraft Managed Services.

Axacraft will arm you with our tech experts. They will oversee your company’s technological needs and offer strategic guidance to stay on top of the ever-changing digital landscape. Expert guidance everywhere - Even when your IT staff is competent and comfortable with your systems, you may find they are not well-equipped to operate or maintain new equipment and systems as you add them.
Scalability - Maintaining an in-house IT team is expensive, and that’s why we often see teams that are understaffed, overworked and unable to get everything done due to a lack of time and resources.
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Focus on your objectives while we concentrate on operations.

Tricky IT challenges might distract you from working on your primary goals. As your business grows, your on-site team might be unable to keep up with the increased demand, triggering delays and other challenges. With us, you will not have to worry about your IT team being unable to keep pace with your rapid growth.
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Become flexible at scale.

Axacraft allows you to scale up or down according to your needs. Instead of paying for an expensive on-site team for every technology that you need to maintain, our managed services allows you to flexibly onboard additional experts for only those months where you need increased capacity. This flexibility helps cut costs significantly and improves overall efficiency.
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Minimize downtime with highly experienced staff.

Servers can fail, and computers can malfunction. Unintentional human error accounts for a significant chunk of downtime. Reducing the risk of downtime is a multi-faceted task that an in-house team may not have the bandwidth or experience to tackle effectively. Managed services from Axacraft can cut down costs associated with downtime by preventing it from happening in the first place.

Lower overhead and increase profitability.

Managed IT services help you make a substantial reduction in expenses. Axacraft’s Managed Services have a proactive approach to all of your organization’s digital needs. We offer a fully-qualified team that will work for you as per your needs and will not be idle. We intend to identify and resolve any problems in your IT systems before they arise so you never have to experience any issues.
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